Chautauqua Medical Services - Great Lakes Physician Practice
Primary Care • Fredonia, NY
Ratings by platform
- Healthgrades: 1.0/5.0 (Healthgrades group rating) (1 review mentioned for the group practice)
- Healthgrades: 5.0/5.0 (Specific provider rating) (9 reviews mentioned for a specific cardiologist at the practice)
What patients say
Patients praise
- Some patients report positive experiences with specific doctors being direct, knowledgeable, and caring
- Compliments regarding friendly and helpful nursing or reception staff at times
- Access to appointments when needed reported by some patients
Common complaints
- Difficulties with office communication, specifically unreturned calls and poor follow-up
- Long wait times for appointments
- Reports of disorganized or unprofessional office staff
- Complaints regarding dismissive attitudes from providers or administrative management
- Concerns about frequent turnover of medical staff
In patients' words
"What I did not like and this happened a few times, would be when they tell you you will get a call back. It would be fine if they actually called back ... I waited 3 days for a call back and never got it."
— Mappca.com user review"Whatever you do, stay away from this medical practice. Dr. Eklum was dismissive at my appointment and the office manager was dismissive of my concerns..."
— Healthgrades user review"Dr. BARTHOLOMEW is the BEST! He is direct and not afraid to tell you when you are not doing yourself any good. He is working very hard to keep you healthy..."
— Mappca.com user review"Absolutely horrible office staff. I never made it to see a doctor because the front office was so disorganized."
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