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OrthoNY

Orthopaedic Surgery • Fredonia, NY

Ratings by platform

  • Healthgrades: 1.0/5
  • WebMD (2 reviews)
  • WebMD (2 reviews)

What patients say

Patients praise

  • Effective medical outcomes for some patients
  • Specific praise for certain doctors and staff members
  • Professionalism of specific physical therapy services

Common complaints

  • Long wait times and scheduling difficulties
  • Perceived impersonal, factory-like medical care
  • Concerns regarding staff professionalism and bedside manner
  • Lack of adequate communication or follow-up from providers

In patients' words

"Combative nurse pa's who order mri' and don't read them to the patient... Doctors spend 2 seconds with patientsthen boots ..."

— WebMD review, Halfmoon location

"Dismissive. Unhelpful. Whole facility is Toxic... Just MY experiences after several appointments. They mess up and you get 'go somewhere else, go get second opinion'. Money grab at patients expense."

— Vitals review

"So many people here are complaining about the wait or customer service. When I go to an urgent care, my only concern is the medical treatment I receive... I don't know about you, but I just want to feel better."

— OrthoNY patient testimonial

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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