Chautauqua Medical Services - Great Lakes Physician Practice
Family Medicine • Fredonia, NY
Ratings by platform
- Healthgrades: 1.0/5.0 (1 (for individual office pages))
What patients say
Patients praise
- Some patients report positive experiences with specific doctors or staff members
- Instances of helpful, friendly reception and effective message handling mentioned by some reviewers
Common complaints
- Frequent administrative and billing errors
- Poor communication and failure to return patient calls
- Dissatisfaction with office staff, including reports of disorganization and rudeness
- Long wait times for appointments
- Turnover of medical staff causing continuity-of-care issues
In patients' words
"What I did not like and this happened a few times, would be when they tell you you will get a call back. It would be fine if they actually called back... I waited 3 days for a call back and never got it."
— MAPPCA (Patient Review)"Absolutely horrible office staff... I would not recommend unless you like going to scheduled appointments and waiting while they try to figure out insurance and then canceling you anyway."
— LocalityBiz (Patient Review)"Whatever you do, stay away from this medical practice. Dr. Eklum was dismissive at my appointment and the office manager was dismissive of my concerns..."
— Healthgrades (Patient Review)More clinics in Fredonia
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