MRI | Rockville | Germantown MD | Ultrasound | Radiologist
Imaging • Frederick, MD
Ratings by platform
- Birdeye (Community Radiology Associates, Rockville): 4.7/5 (2,875 reviews)
- Birdeye (Washington Radiology, Germantown): 3.4/5 (49 reviews (combined Yelp/Google))
What patients say
Patients praise
- Friendly, compassionate, and professional technicians and front desk staff
- Modern facilities with updated equipment (e.g., open MRI)
- Efficient check-in processes and easy online form completion
- Comfort-focused care (e.g., choice of music, comfort buttons)
- High-quality imaging and clear explanations of procedures
Common complaints
- Long wait times for appointments and results
- Occasional unprofessional staff or technician behavior
- Difficulty in scheduling or getting callbacks
- Concerns regarding patient privacy (HIPAA)
- Billing issues or complaints about out-of-network costs
In patients' words
"The young lady at the front desk was very helpful, fast and efficient. The other young lady who did the ultra sound was simply put 'the best technician' I have had treat me... She was very aware of my physical limitations and did everything possible to minimize my pain and discomfort during the procedure."
— Community Radiology Associates, Germantown patient review"Unfortunately, I had a very negative experience with the technician, Halley. She was rude and treated me poorly throughout the process. Her behavior did not reflect proper patient care or professionalism."
— Adventist HealthCare Imaging, Rockville patient review"AVOID - Progressive Radiology has wonderful staff but incompetent technology. Once they read an MRI it takes TWO WEEKS for the report to be uploaded into the patient portal. That's absurd..."
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