Medical Imaging Services in Frederick, MD
Imaging • Frederick, MD
Ratings by platform
- Community Radiology Associates - Rose Hill Imaging Center: 4.8/5 (2,894 (Birdeye/Google aggregated))
- Family Imaging: Generally high (implied by anecdotal reviews) (7 reviews indexed)
- Frederick Radiology Diagnostic Center: 5/5 (2 reviews indexed)
What patients say
Patients praise
- Professional, friendly, and welcoming staff who explain procedures clearly
- Efficient scheduling processes and shorter wait times compared to hospitals
- Comfortable and clean facility environments with amenities like refreshments and music
- High-quality diagnostic results and advanced imaging technology
Common complaints
- Billing and insurance disputes, including difficulties with refunds and communication with billing departments
- Occasional administrative or procedural errors, such as mismanaged records or communication issues during procedures
- Parking challenges during peak hours at some locations
In patients' words
"The space is extremely nice and homey. 2 tv’s, a keurig, super comfy leather couches, vintage chairs and design, just such a nice spot! ... The technician explained everything thoroughly and was very kind."
— Family Imaging Patient Review"Horrible to deal with. During one of my appointments they gave me someone else's results... They processed money on my HSA and will now take 30 days to refund the payment."
— Community Radiology Associates Patient Review"If I could give 0 stars, I would. The procedure itself was fine. The billing department, even when THEY ARE 100% WRONG is like dealing with the mafia."
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