Endocrine & Thyroid | Healthcare Services in ...
Endocrinology • Frederick, MD
Ratings by platform
- Birdeye: 3.2 out of 5 stars (41 reviews)
- Healthgrades (Dr. Hakim): 3.4 out of 5 stars (53 ratings)
- WebMD (Dr. Sarkar): 4.5 out of 5 stars (33 ratings)
What patients say
Patients praise
- Some patients describe individual physicians as skilled, thorough, and caring
- Physicians are noted for explaining conditions and treatment options well in some cases
Common complaints
- Rudeness, lack of professionalism, and poor communication from office/front desk staff
- Difficulty reaching a live person by phone and slow callback times
- Administrative issues including incorrect lab orders and delays in prescription refills
- Complaints regarding diagnosis or medical treatment accuracy in some instances
In patients' words
"The office staff that I've dealt with are rude, incompetent and need training in professionalism and how to do the job. ... so, if you can put up with a bunch of idiots at the front desk and micromanage them to do a task for you, Dr. Z is well worth seeing."
— LocalityBiz user review"Dr. Carnell is a highly skilled and professional doctor. He is very thorough and caring. My only complaint, is how I can never get a live person on the phone when I call the office."
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