Audiologist | Hearing Aids | Frederick, MD
Audiology • Frederick, MD
Ratings by platform
- Healthy Hearing (Live Better Hearing + Balance - Frederick, MD): Average review score: 5 (from 3 reviews) (3 reviews)
- Birdeye (K&K Hearing Associates): 5.0 star rating (43 reviews)
- Google (Miracle-Ear Hearing Aid Center Frederick, MD via Miracle-Ear page): 4.9 out of 5 (not specified in provided snippet)
- Live Better Hearing + Balance (Yahoo local aggregation): 4.0 (out of 5; displayed as 4.0) (not specified in provided snippet)
What patients say
Patients praise
- Knowledgeable, diligent staff and good patient education
- Friendly/helpful office staff and responsive service
- Thorough hearing exams and ability to hear better / improved outcomes
- Longer hearing-aid trial and emphasis on patient-centered care (Sonus)
- Prompt scheduling, including same-day emergency repair/visit
Common complaints
- Some complaints about extended time spent with a hearing aid salesperson / perceived hard sell
- Claims of deleting bad reviews (from a reviewer)
- Generally limited availability of specific negative review details in provided excerpts
In patients' words
"“I couldn’t be more pleased with the service I received!... She took her time ensuring that I understood and was comfortable with all the features.” (Rosanne S.)"
— Healthy Hearing: Live Better Hearing + Balance - Frederick, MD"“Office staff are very helpful. Special mention to Brandon Adawi... for his persistence and expertise with hard-of-hearing customers.” (Bob F.)"
— Healthy Hearing: Live Better Hearing + Balance - Frederick, MD"“The exam was very thorough... It is wonderful to be able to hear again.” (Marcus Edwards)"
— Birdeye: K&K Hearing Associates"“My mother... The hearing specialist Kim was very thorough... determined her hearing aids were defective and needed to be replaced... The entire staff was very friendly and patient.”"
— Birdeye: K&K Hearing Associates"“...after spent 45 minuets with a audio salesperson... who went on and on about...” (complaint excerpt)"
— Yahoo Local: Live Better Hearing + Balance in Frederick, MD"“Joy and Lori were able to see me that morning, and immediately took care of the issue... always attentive, friendly, and welcoming.”"
— Sonus Hearing Care Professionals: Patient TestimonialsMore clinics in Frederick
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