Vanderbilt Rheumatology Cool Springs
Rheumatology • Franklin, TN
Ratings by platform
- Magicpin: 4.3/5 (2 online ratings mentioned on source page)
- Healthgrades: Not explicitly summarized as a single clinic rating; individual providers have dozens of ratings (e.g., 53, 47) (100+ combined provider ratings)
What patients say
Patients praise
- Providers are seen as listening and attentive to patient concerns
- Comprehensive explanation of treatments and potential side effects
- Competent clinical staff and nursing support
- Professional and patient demeanor of some physicians and nurse practitioners
Common complaints
- Long wait times for appointments
- Difficulty scheduling appointments due to provider demand
- Perceived lack of care or attention from certain staff or providers
- Frustration with administrative or office staff interactions
In patients' words
"Dr. Douglas listens and works very hard to help with pain and limited movement that cannot be completely diagnosed by today’s test methods; discussing everything available for treatment, listening, and encouraging."
— LocalityBiz Review"I feel like Dr. Steigelfest and Julie Barnes both are easy to talk to and take the time to answer all my questions. The only complaint I have is that it is very difficult to get an appointment with Dr. Steigelfest sometimes."
— Unilocal Review"WORST EXPERIENCE EVER! I WILL NEVER GO BACK and I advise you to find another clinic. I've NEVER been treated like the trash I was treated like today. The most HORRIBLE OFFICE STAFF..."
— LocalityBiz Review (Negative)More clinics in Franklin
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