Aurora Family Medicine
Primary Care • Franklin, WI
Ratings by platform
- WebMD (for Dr. Geoffrey Scott): 4.5/5 (37 reviews)
- Vitals (for Dr. Turia Hollingsworth): 4.8/5 (9 reviews)
What patients say
Patients praise
- providers described as thorough, kind, and attentive
- many patients feel respected and heard by their primary care physicians
- modern, clean, and well-maintained facility
- efficient service and lack of drama for routine appointments
Common complaints
- reports of dismissive or curt behavior from some providers
- complaints regarding urgent care appointment scheduling and wait times
- billing concerns and unexpected costs
- negative experiences with urgent care diagnostic quality and follow-up
In patients' words
"Been with him for 20+ years. He's treated my whole family now and we all love him."
— WebMD Review of Dr. Geoffrey Scott"The worst urgent care experience I have ever had... They do not care about you or your needs - they are just filling a job requirement."
— LocalityBiz Review of Aurora Urgent Care Franklin"I left another location to come to this one because of the poor Dr/ patient care. Upon establishing myself I felt respected, all my questions and concerns were addressed and cared about."
— BusinessYab Review of Aurora Health CenterMore clinics in Franklin
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