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Aurora Family Medicine - Franklin, WI - 53132

Primary CareFranklin, WI

★★★★★4.6/546 reviews across 2 platforms

Ratings by platform

  • WebMD (for Dr. Geoffrey Scott): 4.5/5 (37 ratings)
  • Vitals (for Dr. Turia Hollingsworth): 4.8/5 (9 ratings)

What patients say

Patients praise

  • providers described as thorough, kind, and attentive
  • many patients feel respected and heard by their primary care physicians
  • modern, clean, and well-maintained facility
  • efficient service and lack of drama for routine appointments

Common complaints

  • reports of dismissive or curt behavior from some providers
  • complaints regarding urgent care appointment scheduling and wait times
  • billing concerns and unexpected costs
  • negative experiences with urgent care diagnostic quality and follow-up

In patients' words

"Been with him for 20+ years. He's treated my whole family now and we all love him."

WebMD Review of Dr. Geoffrey Scott

"The worst urgent care experience I have ever had... They do not care about you or your needs - they are just filling a job requirement."

LocalityBiz Review of Aurora Urgent Care Franklin

"I left another location to come to this one because of the poor Dr/ patient care. Upon establishing myself I felt respected, all my questions and concerns were addressed and cared about."

BusinessYab Review of Aurora Health Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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