Franklin Clinic
Oncology • Franklin, WI
Ratings by platform
- Birdeye (Williamson County Health Dept | Franklin Clinic): 2.8/5 (46 reviews)
- Yelp (Franklin Clinic, Michigan City): 3.0/5 (4 reviews)
- RateMDs (Franklin Clinic, Michigan City): 1.3/5 (1 review)
What patients say
Patients praise
- Professional, knowledgeable, and caring medical staff/doctors
- Efficient and prompt care (in some instances)
- Friendly and helpful individual staff members
Common complaints
- Long wait times and delays in service
- Difficulty reaching the clinic via phone or unresponsive communication
- Perceived rudeness or unprofessional behavior from front desk and administrative staff
- Administrative errors, such as failing to properly check in patients
- Concerns regarding billing practices and insurance information relay
In patients' words
"Jeff is amazing. He listens and is Very thorough. Jill the RN is caring and helpful."
— Yelp review for Franklin Clinic, Michigan City"The woman who answered the phone at the clinic basically hung up on me while I was asking questions... The treatment team was very nice, they just need to know facts about insurance better."
— Review for Vanderbilt Health/Williamson Medical Center Walk-In Clinic, Franklin"Several reviews highlight issues with staff behavior, especially from management... however, some receptionists and doctors are appreciated for their helpfulness and kindness."
— Franklin Health Clinic summary, CalgaryMore clinics in Franklin
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