Bon Secours – Southampton Nephrology
Nephrology • Franklin, VA
What patients say
Patients praise
- praise for professional and timely care from specific providers
- positive experiences with quick ER intake and efficient treatment in some instances
- general hospital patient experience scores comparable to national averages
Common complaints
- reports of disrespectful or rude staff behavior
- feelings of being judged or dismissed by medical providers
- concerns regarding quality of emergency care and communication
In patients' words
"I felt judged and dismissed during my visit, as if my condition or level of pain was being questioned. That was deeply concerning and discouraging."
— Birdeye review of Bon Secours"The team there very professional and timely. Dr Bev listens and does great work why I am a repeat customer for my other shoulder."
— Healthgrades review of Bon Secours-Southampton Medical CenterMore clinics in Franklin
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