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Behavioral and Mental Health Near Me in Franklin, WI - Ascension logo

Behavioral and Mental Health Near Me in Franklin, WI - Ascension

Mental Health/Psychiatry • Franklin, WI

★★★★☆4.4/542 reviews across 2 platforms

Ratings by platform

  • Birdeye (for Emergency Department): 4.6/5 (37 reviews)
  • ComplaintsBoard: 2.5/5 (5 reviews)

What patients say

Patients praise

  • Helpful and patient care team, particularly in emergency and specialized behavioral health settings
  • Positive outcomes reported from specific treatments like TMS and Intensive Outpatient Programs (IOP)
  • Staff noted for treating patients with dignity and respect in some contexts

Common complaints

  • Poor customer service
  • Issues with billing and collections
  • Difficulty in communicating with providers regarding treatment and medications

In patients' words

"ER doctor Mauer was just what everyone wants from a doctor. She sat down bedside listened to, asked questions and was very patient... Everyone, including reception, nurse Jason were very nice."

— Birdeye - Patient review of Emergency Department

"What really made the difference for me was having a whole suite of resources available to me within the behavioral health center at Ascension... Having my whole care team talking to each other and being in the same place really moved the needle for me."

— Ascension Blog - Patient testimonial regarding behavioral health resources

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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