Behavioral and Mental Health Near Me in Franklin, WI - Ascension
Mental Health/Psychiatry • Franklin, WI
Ratings by platform
- Birdeye (for Emergency Department): 4.6 out of 5 stars (37 reviews)
- ComplaintsBoard: 2.5 out of 5 stars (Ascension Health general) (5 reviews / 28 complaints)
What patients say
Patients praise
- Helpful and patient care team, particularly in emergency and specialized behavioral health settings
- Positive outcomes reported from specific treatments like TMS and Intensive Outpatient Programs (IOP)
- Staff noted for treating patients with dignity and respect in some contexts
Common complaints
- Poor customer service
- Issues with billing and collections
- Difficulty in communicating with providers regarding treatment and medications
In patients' words
"ER doctor Mauer was just what everyone wants from a doctor. She sat down bedside listened to, asked questions and was very patient... Everyone, including reception, nurse Jason were very nice."
— Birdeye - Patient review of Emergency Department"What really made the difference for me was having a whole suite of resources available to me within the behavioral health center at Ascension... Having my whole care team talking to each other and being in the same place really moved the needle for me."
— Ascension Blog - Patient testimonial regarding behavioral health resourcesMore clinics in Franklin
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