Glennan Center for Geriatrics & Gerontology | Old Dominion University
Geriatric Medicine • Franklin, VA
Ratings by platform
- Birdeye (aggregating Google reviews): 3.0 out of 5 stars (4 reviews)
- Healthgrades and WebMD (single shared review): 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- Compassionate treatment of patients with Alzheimer's disease
- Clear explanation of medical situations and treatment plans
Common complaints
- Difficulty scheduling appointments and long wait times
- Poor communication and unresponsive administrative staff
- Issues with billing and internal coordination
- Frustration with clinical processes for dementia patients and caregivers
In patients' words
"If your parents are experiencing dementia I highly recommend you find another care facility... This clinic doesn’t answer phones, ‘drops’ calls when they are transferring you, and is incapable of communication."
— Healthgrades/Birdeye review (March 2024)"Though the wait was long, it was worth the wait! Our mom (who was diagnosed with 3rd stage Alzheimers) was treated with great care. They explained her situation very clearly and helped us devise a plan moving forward."
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