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Glennan Center for Geriatrics & Gerontology

Geriatric Medicine • Franklin, VA

★★★☆☆2.6/55 reviews across 2 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 3.0/5 (4 reviews)
  • Healthgrades and WebMD (single shared review): 1.0/5 (1 review)

What patients say

Patients praise

  • Compassionate treatment of patients with Alzheimer's disease
  • Clear explanation of medical situations and treatment plans

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Poor communication and unresponsive administrative staff
  • Issues with billing and internal coordination
  • Frustration with clinical processes for dementia patients and caregivers

In patients' words

"Though the wait was long, it was worth the wait! Our mom (who was diagnosed with 3rd stage Alzheimers) was treated with great care. They explained her situation very clearly and helped us devise a plan moving forward."

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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