Geriatrics and Palliative Medicine
Geriatric Medicine • Franklin, VA
Ratings by platform
- Birdeye: 3/5 (4 reviews)
- Healthgrades: 1/5 (1 review)
- WebMD: 1/5 (1 review)
What patients say
Patients praise
- Some patients expressed gratitude for the care provided to family members with dementia
- Some providers are described as treating patients with grace and providing clear, helpful care plans
Common complaints
- Communication issues, including difficulty reaching the office by phone and calls being disconnected
- Administrative challenges, specifically regarding scheduling, cancelled appointments without notification, and billing discrepancies
- Concerns about patient-centered care for those with memory loss or dementia
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