Franklin Office – 27th St
Gastroenterology • Franklin, WI
Ratings by platform
- Birdeye (Emergency Campus): 4.6 out of 5 stars (37 reviews)
- BusinessYab: Varied/Mixed (3 reviews)
What patients say
Patients praise
- Professional and knowledgeable clinical staff
- Prompt and effective emergency care in some instances
- Compassionate and attentive bedside manner for many patients
- Positive surgical outcomes
Common complaints
- Long wait times for appointments and at facilities
- Poor administrative communication and scheduling organization
- Perceived rudeness or lack of professionalism among some staff members
- Negative experiences with specific medical outcomes or lack of clarity regarding conditions
- Facility amenities complaints (e.g., lack of valet parking)
In patients' words
"Everyone, including reception, nurse Jason were very nice. Will come back in the future for emergency visits"
— Birdeye user review"If I could give no stars I would. My father in law went in for back surgery and passed away 5 days later. They missed his sepsis and didn’t test for it until day 5 - by then it was too late."
— User review on a-better-place.com"Nurses who have done my blood tests have been the best experience about this location. They are kind, caring, and they actually listen to you. This week, I’ve been back at this hospital for lab tests and an ultrasound. Nurses are great per usual but this is the most unorganized place."
— User review on MedicalRecords.comMore clinics in Franklin
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