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Franklin Dermatology: Cosmetic & Medical Dermatology | Mohs logo

Franklin Dermatology: Cosmetic & Medical Dermatology | Mohs

Dermatology • Franklin, TN

★★★★☆4.2/59 reviews across 1 platforms

Ratings by platform

  • Facebook: 98% recommend (37 reviews)
  • Vitals: 4.2 out of 5 (9 reviews)

What patients say

Patients praise

  • Physicians described as thorough, professional, and knowledgeable
  • Positive outcomes for specific procedures such as Miradry and skin cancer checks
  • Friendly and skilled staff for aesthetic injections
  • High recommendation rates among many patients for long-term care

Common complaints

  • Long wait times for appointments and in-office visits
  • Strict cancellation and rescheduling fee policies
  • Frustrating experiences regarding insurance/referral processing issues
  • Concerns about physician bedside manner and communication in specific interactions

In patients' words

"I have been a patient of Dr. Charity McConnell's for 17 years . I highly recommend this practice. The staff treats their patients with professionalism and care."

— Franklin Dermatology Group Testimonials

"A doctor should not be negatively directing aggravation toward a patient, especially for a problem that should be taken care of by the people who understand the process."

— LocalityBiz Review

"She is an excellent doctor who takes time to listen and explains things clearly. I trust her and have recommended her to my family and friends."

— Vitals Review of Dr. Karen C. Broussard

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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