Frankfort, KY | Urgent Care - Fast Pace Health
Urgent Care • Frankfort, KY
Ratings by platform
- Birdeye (Aggregate of Google and Birdeye reviews): 4.7 out of 5 stars (based on 1,441 reviews) (1,441 reviews)
- PissedConsumer: 1.4 out of 5 stars (9 reviews)
What patients say
Patients praise
- Friendly and professional medical staff (NPs, EMTs)
- Convenient, quick, and easy registration process (e.g., online check-in)
- Clean and welcoming clinic environment
- Helpful for prompt, accessible medical attention
Common complaints
- Billing and payment disputes (e.g., unexpected fees, confusion over charges)
- Long wait times during busy periods
- Dissatisfaction with front desk or administrative staff interactions
- Reported communication challenges regarding services and costs
In patients' words
"Great to be able to access medical assistance when you need it. ... Made appointment online and got all checked in. Got the the facility and easy checkin on an iPad. Immediately was able to pay my copay and be seen."
— Birdeye Review (Michael G.)"3-hour wait to see a provider. Symptoms I didn't mention were recorded. Flu and COVID testing were required for a headache I did not report."
— PissedConsumer Review (Guest-7127847)More clinics in Frankfort
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