Frankfort - Kentucky Urgent Care
Urgent Care • Frankfort, KY
Ratings by platform
- Fast Pace Health Urgent Care (Birdeye/Google aggregate): 4.7 out of 5 stars (1,441 reviews)
- First Care (Solv Health): 3.0 out of 5 stars (4 reviews)
- Norton Immediate Care Center (Google): 4.7 out of 5 stars (168 reviews)
What patients say
Patients praise
- friendly, professional, and compassionate staff
- efficient and prompt service reported by many patients
- clean and well-maintained facilities reported by many reviewers
- thorough and knowledgeable care from nurse practitioners and doctors
- convenient online check-in and scheduling options
Common complaints
- occasional long wait times
- rude or arrogant staff/providers reported by some patients
- issues with prescription e-scripts being delayed or missed
- concerns regarding facility cleanliness or perceived neglect in isolated cases
In patients' words
"The current front office staff have been there for the last few years I would say and they've always been professional, pleasant, and helpful. The last 2 visits... the providers at that time were also amazing."
— Frankfort Urgent Care (Urgent Care of KY) patient review"Very short wait for service. Helpful receptionist and excellent providers Both the EMT and APRN worked well together to resolve my problem."
— Fast Pace Health Urgent Care patient review"Customer feedback indicates that Norton Immediate Care Center in Frankfort consistently delivers prompt, attentive medical assistance... Many customers highlight the center’s efficient service... The facility itself is described as clean and well-maintained."
— Norton Immediate Care Center summary reviewMore clinics in Frankfort
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