Frankfort, KY - Norton Children's Medical Group
Pediatrics • Frankfort, KY
Ratings by platform
- Norton Children's Official Provider Site (Casey Potter, APRN): 4.9 out of 5 (16 reviews (47 total ratings))
- Norton Children's Official Provider Site (Dr. Vernon M May, MD): 4.8 out of 5 (6 reviews (35 total ratings))
What patients say
Patients praise
- Compassionate, attentive, and knowledgeable providers (specifically cited Casey Potter, APRN and Dr. Vernon M May, MD)
- Welcoming and clean facility environment
- Convenience of in-house labs and X-rays
- Effective communication and child-friendly demeanor from medical staff
Common complaints
- Occasional reports of rude, unhelpful, or incompetent front-office staff
- Busy office atmosphere can feel overwhelming at times
- Potential difficulties scheduling appointments
In patients' words
"While the doctors are amazing the staff that runs the front office are some of the most incompetent, rude and overall unconcerned adults I’ve ever dealt with."
— LocalityBiz user review"Casey is the kindest most understanding attentive doctor I've saw since dr.chase and dr.blair ..she is exceptional like they are ..would recommend her to all my family and friends absolutely love her"
— Norton Children's Provider Page review"Dr. May is hands down the best provider my children have seen. ... I have never once felt rushed when talking with him."
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