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Nephrology - UK HealthCare - University of Kentucky logo

Nephrology - UK HealthCare - University of Kentucky

Nephrology • Frankfort, KY

★★★★★4.8/550 reviews across 3 platforms

Ratings by platform

  • UK HealthCare Official Site (Dr. Boutros Sawaya): 4.96 out of 5 (25)
  • UK HealthCare Official Site (Dr. John R. Gleason Jr.): 4.9 out of 5 (16)
  • Yelp: 4.1 out of 5 (9)

What patients say

Patients praise

  • High patient satisfaction scores (often 4.7-4.9 out of 5 stars)
  • Physicians described as knowledgeable, reassuring, and attentive
  • Clear and helpful communication from care teams
  • Effective bedside manner

Common complaints

  • Occasional disappointment regarding physician retirement/departures
  • Formal complaint processes exist for addressing unaddressed needs or concerns

In patients' words

"Excellent doctor, very reassuring and knowledgeable."

— UK HealthCare Patient Review

"Dr. Sawaya and the intake nurse were very kind and concerned."

— UK HealthCare Patient Review

"My only complaint is that Dr Gleason is retiring."

— UK HealthCare Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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