Locations | Frankfort Regional Health
Gastroenterology • Frankfort, KY
Ratings by platform
- TrustReviewers.com: 3.6 out of 5 stars (208 reviews)
- US News & World Report: 83% satisfaction with hospital overall (N/A)
What patients say
Patients praise
- Helpful and friendly nursing staff in some departments
- Generally organized medical facility
- Positive experiences reported for maternity care
Common complaints
- Dissatisfaction with billing practices and financial advising
- Concerns regarding staff communication and responsiveness
- Reports of misdiagnosis and inadequate treatment
- Issues with patient privacy
- Failure to respond to some complaints (per BBB)
In patients' words
"This is one of the most organized medical facilities I've ever seen and the staff is helpful and friendly. The only reason they are lacking one star is because I disagree with their billing."
— TrustReviewers.com"Every trip to this hospital is an unpleasant one. The financial advisors here will ignore you and never contact you... The doctors are more likely to give you a misdiagnosis rather than actually treat."
— TrustReviewers.comMore clinics in Frankfort
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