Baptist Health Medical Group Specialty Clinic - Frankfort
Endocrinology • Frankfort, KY
Ratings by platform
- Birdeye (for Behavioral Health): 3.8/5 (13 reviews)
- Promallu (for Diagnostic Imaging): 5.0/5 (1 review)
What patients say
Patients praise
- some providers are praised for being attentive and caring
- friendly staff in some instances
Common complaints
- difficulty contacting office/scheduling appointments
- unhelpful or rude staff behavior
- perceived focus on profit over patient care
- issues with prescription refills
In patients' words
"She always takes the time to listen and she truly cares about my personal wellbeing. Her staff are extremely friendly and helpful as well."
— Birdeye review"Receptionist kept sighing and huffing and puffing... I could barely here the First Lady due to the loud laughing and gossiping going on in the room with her."
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