Metro Infusion Center: Affordable Infusion Therapy
Infusion Therapy Clinic/Center • Fort Wayne, IN
Ratings by platform
- Birdeye (Jacksonville, FL location): 3.7/5 (3)
- Birdeye (Green Bay, WI location): 3.8/5 (5)
- Vitals (Davenport, IA location): Not explicitly rated numerically (1 review mentioned) (1)
What patients say
Patients praise
- Reported as being more affordable and cost-effective than hospital-based infusion care
- Generally described as clean, comfortable, and well-designed facilities
- Staff members are frequently described as professional, attentive, and friendly by some patients
- Convenient access to appointments compared to hospital settings
Common complaints
- Concerns about administrative processes, including insurance handling and appointment scheduling
- Reports of unprofessional communication or lack of responsiveness from staff
- Issues with patient privacy, specifically regarding shared infusion spaces
- Occasional operational reliability concerns, such as unexpected office closures
In patients' words
"I've consistently been impressed with the ease of scheduling appointments and the accommodating nature of the staff... The facility itself is always clean and well-organized, with a pleasant and welcoming atmosphere."
— Birdeye Review"What’s the point of having H.I.P.P.A, if you’re in a giant room with no privacy? Should get negative stars. Awful place."
— Birdeye Review"The insurance department and scheduling/customer service is a joke here. Some of the worst experiences I've ever had with a company nonetheless a medical office."
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