The Best Audiological Care Starts Here | Ear, Nose and Throat ...
Audiology Clinic/Center • Fort Wayne, IN
Ratings by platform
- Healthgrades: 3.7 out of 5 (based on 27 reviews) for Dr. Brian Herr (27 reviews)
- Healthgrades: 3.0 out of 5 (based on 28 reviews) for Dr. Thomas Herendeen (28 reviews)
- Healthgrades: 4.5 out of 5 (based on 11 reviews) for Dr. Deepkaran Reddy (11 reviews)
- Healthgrades: 4.3 out of 5 (based on 24 reviews) for Dr. Thomas Dumas (24 reviews)
What patients say
Patients praise
- some patients report satisfaction with clinical outcomes, such as successful surgeries and accurate diagnoses
- individual physicians identified as personable, knowledgeable, and professional by many reviewers
- comprehensive services offered, including audiology and surgical management
Common complaints
- reports of unprofessional, rude, or arrogant bedside manner from some physicians
- concerns regarding billing practices, including high costs and insurance coverage issues
- complaints about difficulty scheduling appointments and long wait times on the phone
- some patients feel rushed during appointments and not adequately listened to
- lack of responsiveness to consumer complaints by the business according to the Better Business Bureau
In patients' words
"They are a joke! Brian Herr is a rude pompous jerk! Had to force him to even examine me."
— LocalityBiz/Patient Review"Dr. Dumas has done tubes in 3 of my children’s ears and did a partial thyroidectomy on me. He is amazing. Never do you feel like he isn’t listening. He has amazing bedside manner."
— Healthgrades/Patient Review"DO NOT GO SEE DR. PRASAD!!!!!!!!! ... I was in the room for less than 3 minutes and Dr. Prasad didn't even do a physical exam on me."
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