Primary Care at Fort Valley - Southeast Medical Group
Family Medicine • Fort Valley, GA
Ratings by platform
- Better Business Bureau and ComplaintsBoard (for Southeast Medical Group as a whole): Varies, but generally reflects mixed or negative sentiment in reviews regarding administrative performance; some sites report aggregate ratings around 3.5/5 or lower for specific performance metrics (52 total complaints via Better Business Bureau (last 3 years) and 10+ reports on ComplaintsBoard for the wider group)
What patients say
Patients praise
- Some patients express satisfaction with individual physicians and medical providers themselves
Common complaints
- Significant issues with billing and insurance processing, including unexpected charges and billing for annual physicals as office visits
- Difficulty reaching staff by phone and long wait times for appointments or call-backs
- Lack of communication regarding provider in-network status changes
- Frustration with administrative responsiveness and resolution of complaints
In patients' words
"I have been fighting a bill from Southeast Medical for a year now... This is truly the worst office and billing department I have EVER worked with."
— Better Business Bureau complaint (September 2025)"First of all, the ONE positive thing I can say is I really like the MD I see, so this really is about the office."
— ComplaintsBoard reviewMore clinics in Fort Valley
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