Houston Primary Care
Family Medicine • Fort Valley, GA
Ratings by platform
- Better Business Bureau and ComplaintsBoard (for Southeast Medical Group as a whole): 3.5/5 (52 reviews)
What patients say
Patients praise
- Some patients express satisfaction with individual physicians and medical providers themselves
Common complaints
- Significant issues with billing and insurance processing, including unexpected charges and billing for annual physicals as office visits
- Difficulty reaching staff by phone and long wait times for appointments or call-backs
- Lack of communication regarding provider in-network status changes
- Frustration with administrative responsiveness and resolution of complaints
In patients' words
"First of all, the ONE positive thing I can say is I really like the MD I see, so this really is about the office."
— ComplaintsBoard reviewMore clinics in Fort Valley
Atrium Health Navicent Primary Care Fort Valley
Patients praise: High satisfaction ratings for specific individual physicians · Perceived clinical competence of certain providers.
Playground Children's Therapy
Patients praise: Professional and friendly staff · Clean and well-maintained facilities and equipment.
Visiting Angels Central Georgia
Patients praise: Caregivers described as compassionate, professional, and well-trained · Responsive and accommodating office staff, particularly regarding scheduling changes.
Crystal Brown, M.D.
Patients praise: friendly and welcoming staff, particularly the reception team · highly regarded bedside manner and listening skills.
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