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Mercy Clinic Orthopedics - River Valley

Orthopedic Surgery • Fort Smith, AR

★★★☆☆3.3/551 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.6/5 (10 reviews)
  • US News & World Report: 3/5 (41 reviews)

What patients say

Patients praise

  • Highly skilled and effective surgeons cited by some patients
  • Positive surgical outcomes for specific individuals
  • Appreciation for thoroughness and direct communication style in some cases

Common complaints

  • Poor bedside manner and rude/patronizing behavior from some physicians
  • Perceived lack of listening to patient concerns or opinions
  • Staff communication issues and administrative incompetence
  • Extended wait times for appointments
  • Negative surgical outcomes or dissatisfaction with procedures

In patients' words

"He is great, he's very straight to the point and doesn't sugarcoat anything... I always plan a 2 hrs wait at his appts cuz he's always running behind but I don't mind cuz he takes his time with you and listens so I don't mind d waiting on him!!!"

— Patient review for Mercy Clinic Orthopedics - River Valley

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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