Mercy Clinic Orthopedics - River Valley
Orthopedic Surgery • Fort Smith, AR
Ratings by platform
- Birdeye: 4.6 out of 5 stars (Birdeye) (10 reviews)
- US News & World Report: 3 out of 5 stars (Patient Experience) (41 reviews)
- WebMD (Dr. Steven Smith): 4 out of 5 stars (22 ratings)
What patients say
Patients praise
- Highly skilled and effective surgeons cited by some patients
- Positive surgical outcomes for specific individuals
- Appreciation for thoroughness and direct communication style in some cases
Common complaints
- Poor bedside manner and rude/patronizing behavior from some physicians
- Perceived lack of listening to patient concerns or opinions
- Staff communication issues and administrative incompetence
- Extended wait times for appointments
- Negative surgical outcomes or dissatisfaction with procedures
In patients' words
"He is great, he's very straight to the point and doesn't sugarcoat anything... I always plan a 2 hrs wait at his appts cuz he's always running behind but I don't mind cuz he takes his time with you and listens so I don't mind d waiting on him!!!"
— Patient review for Mercy Clinic Orthopedics - River Valley"He is the absolute rudest dr I have EVER dealt with! NO bedside manner! No Imaging done of the surgery site! Places blame on everyone else before doing X-rays to make sure everything in the surgery site is good! Will NOT listen to any families concerns. And will attack you aggressively!!!"
— Patient review for Dr. John Harp (Mercy Clinic Orthopedics)More clinics in Fort Smith
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