New Horizons of the Treasure Coast & Okeechobee | Mental ...
Behavioral Health • Fort Pierce, FL
Ratings by platform
- Rehabs.com, Rehab.com, Yelp, and MapQuest/Yelp aggregation: ratings vary significantly by platform, ranging from approximately 1.8 to 4.0 out of 5 stars (generally low volume of reviews across platforms (e.g., 9 reviews on Rehabs.com, 14 on Rehab.com))
What patients say
Patients praise
- appreciation for psychiatric care and treatment effectiveness for some patients
- positive experiences with specific counselors and therapists
- accessibility and ease of payment/affordability noted by some
- helpful one-on-one counseling experiences reported by some alumni
Common complaints
- long wait times for appointments and administrative delays
- perceived lack of care and professionalism from staff
- communication issues with doctors and administration
- dissatisfaction with facility cleanliness and security needs
- claims of being understaffed and employees being overworked
In patients' words
"They do not care about their job they are very lazy they do not like to answer the phone when a crisis or a patient is trying to get a hold of them."
— BBB Customer Review"I'm not sure why their is negative reviews. I see Sharlene and Tatiana. Sharlene has changed my life for the better and now seeing Tatiana is only making it that much better. I'd recommend them any day."
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