Florida Cancer Specialists & Research Institute
Oncology • Fort Myers, FL
Ratings by platform
- Birdeye: 4.7/5 (1,039 reviews)
- Vitals: 4.8/5
What patients say
Patients praise
- High praise for the clinical staff, including doctors, nurses, and technicians, for being caring, compassionate, and professional
- Many patients feel they are in good hands and receive high-quality medical care
- Appreciation for the expertise and knowledge of the medical team
- Some patients describe the staff as treating them like family
Common complaints
- Reports of administrative issues including poor communication, difficulty getting calls returned, and bureaucracy
- Occasional complaints regarding rude or unprofessional staff demeanor, particularly at the front desk or in laboratory areas
- Dissatisfaction with wait times for appointments and lab services
- Concerns regarding billing practices and insurance claim processing
- Individual reports of poor bedside manner from specific providers
In patients' words
"I will say that I love my doctor... She is smart, compassionate, caring and wonderful... However, FL cancer as a whole could not care less about patients, their care takers, efficiency or even accuracy."
— Birdeye review"Everyone...front desk, lab techs, to doctors & PAs & NPs...are caring, thorough, good at what they do. I've been coming for 7 years now...always a good experience considering we all come here because of cancer."
— LocalityBiz review"Every staff member I have encountered from the front desk, to the laboratory, to the infusion center has been professional, kind, and respectful."
— Trustindex.io reviewMore clinics in Fort Myers
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