Broward HealthPoint Primary Care Center
Primary Care • Fort Lauderdale, FL
Ratings by platform
- Birdeye (for Pompano Prenatal Care Center location): 2.2/5 (38 reviews)
What patients say
Patients praise
- Gratitude for specific, dedicated medical staff who provided expert care
- Some patients reported positive, respectful, and kind interactions with certain providers and nursing staff
- Accessibility of services for specific populations (e.g., homeless programs)
Common complaints
- Difficulty reaching the office via phone
- Unprofessional or rude front desk/reception staff
- Administrative and billing issues, including payment processing errors
- Long wait times
- Perceived lack of compassion or inefficient systems
In patients' words
"They suck they never answer phones when I’m in need... Front desk reception is horrible. Every time I go i lay out of pocket... Horrible front office performance... rude and unwilling to help us and gave us wrong information."
— Birdeye/Patient Reviews"Dr. Grenvik and her team has been taking care of my mother for many months now. I am forever grateful for the attention and expertise they have delivered during each appointment. Finally someone that is truly passionate about patients !!"
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