Outpatient Behavioral Health - Northern Maine Medical Center
Behavioral Health • Fort Kent, ME
Ratings by platform
- Momentary Labs (CMS HCAHPS data): 4 out of 5 stars (126 patient surveys)
What patients say
Patients praise
- Good general hospital patient satisfaction ratings (4 out of 5 stars)
- Strong performance in nurse and doctor communication metrics
- Above-average facility cleanliness scores
Common complaints
- Concerns regarding lack of transparency from management regarding unit closures
- Criticism of patient treatment during inpatient psychiatric stays, specifically regarding care for psychosis
- Negative experiences with insurance-related access to services
- Organizational instability due to abrupt closures of specialized units (obstetrics, child psychiatric)
In patients' words
"Probably the worst place you could go for psychiatric needs. Staff was emotionally abusive towards patient in psychosis... This place caused more damage and harm to patient."
— A-Better-Place.com user review"Registered nurses at Northern Maine Medical Center... are speaking out against the closure of the hospital’s child adolescent psychiatric unit and demanding more transparency from management."
— Maine Public / Bangor Daily News coverage of unit closuresMore clinics in Fort Kent
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