Orthopedics | Fond du Lac, WI
Orthopedics • Fond du Lac, WI
Ratings by platform
- SSM Health / Ratings.MD (Dr. Benjamin Wiseley): 4.7 out of 5 (136 ratings / 55 reviews (SSM Health), 134 ratings / 57 comments (Ratings.MD))
- Healthgrades (Dr. Steven Magoline): 2.9 out of 5 (16 reviews)
- Healthgrades (Dr. Glen Kemp Jr.): 3.3 out of 5 (7 reviews)
- Vitals / WebMD (Dr. Glen Kemp Jr.): 4.2 out of 5 / 4.0 out of 5 (11 ratings / 13 ratings)
What patients say
Patients praise
- Many patients appreciate doctors who take time to explain options and procedures clearly
- Personalized and approachable demeanor is highly valued when present
- Professional expertise and successful surgical outcomes for many patients
- Positive interactions with nursing and support staff in some instances
Common complaints
- Long wait times for appointments and while in the clinic
- Concerns regarding bedside manner, perceived lack of empathy, or unprofessional behavior
- Issues with communication, including failure to explain procedures or conditions clearly
- Frustrations related to administrative processes, referral hurdles, or medical record inaccuracies
- Specific reports of surgical outcomes or treatment plans that did not meet patient expectations
In patients' words
"Dr. Wisely is very personable, explained in clear terminology, didn’t rush through my consult, & seemed very genuine in effort to help me. He gets a GOLD star !!!!"
— SSM Health Patient Review"Daughter saw him for a knee injury, not only did his notes reflect incorrect information but he ordered an MRI on the wrong knee. We found out much too late to get her condition figured out..."
— Healthgrades Patient Review"I felt his behavior and comments were inappropriate and unprofessional. His manner was brusque. He did not seem to care about my daughter's level of pain..."
— Healthgrades Patient Review"Dr. Kemp screwed up my knee so bad I can’t walk 50 yards without severe pain. My left leg is still numb along with my big toe..."
— WebMD Patient ReviewMore clinics in Fond du Lac
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