SSM Health Cancer Center - St. Agnes Hospital - Fond du Lac
Oncology • Fond du Lac, WI
Ratings by platform
- Birdeye: 3.3 out of 5 stars (12 reviews (for St. Agnes Hospital Behavioral Health))
- U.S. News & World Report: 88% recommendation rate
What patients say
Patients praise
- willingness of patients to recommend the hospital (88% reported)
- recognition for outstanding patient experience (Healthgrades)
Common complaints
- billing and insurance payment issues (e.g., persistent billing after payment, double billing)
- unprofessional or uncaring staff conduct
- difficulty reaching or getting help from billing departments
- poor communication regarding appointments, including sudden cancellations without explanation
- long wait times for services/appointments
In patients' words
"I keep getting Bills after I have given all insurance details... If a hospital can't even run the billing, We must wonder how the care is."
— ComplaintsBoard review for SSM Health"Nurses are extremely rude over the phone... Their physicians are too busy to actually provide good care for their patients and have failed to follow through."
— Birdeye review for St. Agnes Hospital Behavioral HealthMore clinics in Fond du Lac
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