Cancer Care | Fond du Lac, WI - SSM Health
Oncology • Fond du Lac, WI
Ratings by platform
- SSM Health (Cancer Care & Support): 4.9/5 (1,599)
- SSM Health (Dr. Sameer Tolay): 4.8/5 (29 (reviews) / 67 (ratings))
- SSM Health (Lisa Michels, APNP-CNP): 4.9/5 (35 (reviews) / 98 (ratings))
What patients say
Patients praise
- High level of compassion and kindness from clinical staff and nurses
- Providers are generally described as knowledgeable, thorough, and communicative
- Patients report feeling comfortable and supported during difficult cancer treatments
- High aggregate satisfaction ratings for individual cancer care providers
Common complaints
- Frustration regarding administrative, billing, and insurance processes
- Occasional reports of feeling unheard or dismissed by individual providers
- Some complaints concerning wait times for appointments
In patients' words
"I have said to many people how wonderful the cancer center is in Fond du Lac. Then I add that unfortunately if you have to go there, fortunately it is a wonderful caring place."
— Patient nomination for DAISY Award recipient Sara Schmahl"Dr. Tolay is so compassionate and kind and I can really tell he cares about my health. He is extremely knowledgeable and always answers every question I have."
— SSM Health patient review (Dr. Sameer Tolay)"I keep getting Bills after I have given all insurance details... If a hospital can't even run the billing, We must wonder how the care is."
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