Hospital in Flower Mound, TX - Texas Health Resources
Hospital / Emergency Services • Flower Mound, TX
Ratings by platform
- Yelp, MedicalRecords.com, Healthgrades, US News, Homefacts: 77% to 90% patient experience rating; 4 out of 5 stars (US News) (138 (Yelp), 164 (MedicalRecords.com), 1119 (Homefacts survey volume))
What patients say
Patients praise
- High performing ratings in specialized areas such as orthopedics, bariatrics, and obstetrics
- Strong patient safety rankings
- High percentage of positive patient experience and recommendation scores
- Quality of nursing and bedside care
Common complaints
- Billing and insurance communication issues
- Staff responsiveness and patient help delays
- Quietness of the patient environment at night
- Communication regarding medications
In patients' words
"One of the worst hospitals we have ever been, they are all inexperienced in handling insurance/billing related issues."
— MedicalRecords.com review"I was seen in the ER for ongoing hip pain after exhausting other resources. ER MRFI's don't show the spine. received excellent ..."
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