Flower Mound, TX, locations | Baylor Scott & White Health
Hospital / Emergency Services • Flower Mound, TX
Ratings by platform
- Birdeye: 4.1/5 (300)
- Better Business Bureau (BBB): 1.44/5 (Data not provided for count, rating based on BBB profile for system-wide reviews)
What patients say
Patients praise
- Professional and knowledgeable doctors and staff
- Positive bedside manner of specific physicians (e.g., Dr. Minton, Dr. Balarbar)
- Comprehensive and convenient care for families
- Compassionate nursing care in maternity/postpartum settings
Common complaints
- Billing and coding issues (diagnostic vs. routine charges)
- Long wait times in emergency/urgent care settings
- Customer service/communication challenges with staff and practitioners
- Perceived issues with patient care standards in specific hospital departments
In patients' words
"Dr. Minton at Baylor in Parker’s Square FM. He’s really good."
— Nextdoor recommendation"They all worked together to make sure my delivery was safe and kept me comfortable the entire time."
— Birdeye review"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
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