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Behavioral Health • Florissant, MO
Ratings by platform
- Google My Business: Approximately 4/5 stars based on aggregate data (e.g., Google My Business and Recovered.org) (65 reviews on Google My Business mentioned in recent data)
What patients say
Patients praise
- Effective case management and staff dedication in recovery support
- Comprehensive services including pharmacy, workforce support, and court-connected programs
- Compassionate, knowledgeable individual providers reported by some patients
- Convenience of telehealth options for some users
Common complaints
- Long wait times and administrative difficulties with paperwork and scheduling
- Dissatisfaction with virtual appointments and limited in-person doctor interaction
- Reports of rude, unhelpful, or dismissive staff members
- Perception of being pressured or forced into treatment decisions without sufficient personal agency
- Difficulties with pharmacy services and medication management communication
In patients' words
"I have been with bjcbh since 2019 and even though they're constantly overworked and understaffed they care. They quite literally saved my life..."
— Online user review"Took my father here recently and I expected more... In my opinion, we could have done this from home.. We did not see a doctor etc. They only suggested therapist or psychiatrist via “psychology today” website..."
— Online user review"These people are very rude... I WAS SEEKING HELP FROM THEM THREE YEARS AGO NOTHING NOW I TALKED TO SOMEONE ON PHONE THEY want to tell you and force you to do stuff you don t want to..."
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