Rural Health Medical Program - The Heartbeat of the Black Belt
Rural Health Clinic • Florence, AL
Ratings by platform
- Birdeye/Google (Dallas County/Selma): 4.8/5.0 (41)
- Birdeye/Google (Thomaston): 5.0/5.0 (10)
- Facebook: 96% recommendation rate (10)
What patients say
Patients praise
- High patient satisfaction with the quality of medical care and expertise of providers.
- Staff frequently described as courteous, respectful, friendly, and professional.
- Appreciation for clear communication and explanation of medical procedures by clinicians.
- Positive feedback regarding clean facilities and an overall welcoming atmosphere.
- Efficient and prompt service reported by some patients.
Common complaints
- Reports of rude or unprofessional behavior from front desk staff at certain locations.
- Employee reviews citing management issues, communication gaps, and internal workplace conflict.
In patients' words
"It was easy in easy out. Everyone was courteous and respectful."
— Google review for Dallas County Health Center"I like Ms. Marshall, CRNP takes time to explain every step and why she is doing things. She is very caring and understanding."
— Review for Demopolis Health Center"Very rude and unprofessional to my daughter. Will not be back or recommend this dump to anybody front desk clerk rude too."
— Review for Demopolis Health CenterMore clinics in Florence
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