Florence Location
Radiology and Diagnostic Imaging • Florence, SC
Ratings by platform
- Birdeye (Prisma Health Urgent Care): 4.7/5 (32)
- Birdeye (Florence Urgent Care, KY): 3.4/5 (216)
- Birdeye (St. Elizabeth Healthcare Florence Hospital): 2.5/5 (417)
- Birdeye (MUSC Health Gastroenterology, SC): 3.2/5 (18)
- Birdeye (Women's Health Florence, KY): 3.4/5 (32)
- Birdeye (Florence Health, CA): 2.1/5 (12)
What patients say
Patients praise
- Polite and attentive staff in some cases
- Kind and patient care, particularly with children
- Efficient diagnosis and treatment experiences for some patients
- Competent and caring individual providers mentioned in specific positive encounters
Common complaints
- Long wait times and facility environment issues
- Staff rudeness or lack of helpfulness at front desks
- Communication difficulties including unresponsive phone lines and MyChart messages
- Dismissive treatment of patient health concerns
- Perceived incompetence or unreliability of providers
- Billing and administrative errors or frustrations
In patients' words
"Very polite and attentive staff"
— Birdeye (Prisma Health Urgent Care)"They can’t help you, and they’ll even provide excuses as to why they can’t... not sure how they’re still “open”. Lazy, arrogant, rude."
— Birdeye (Florence Urgent Care, KY)"St. Elizabeth Healthcare Florence Hospital has a 2.5 star rating... Was called back to go to a room, but it was actually a hallway. They put me in a bed in the hallway with the number on the wall."
— Birdeye (St. Elizabeth Healthcare Florence Hospital)"They never answer the phone or return calls! I have called 15 times in two weeks trying to speak to someone."
— Birdeye (MUSC Health Gastroenterology)"They dismissed my concerns of abnormal pain and period length... and they told me everything was normal."
— Birdeye (Women's Health Florence)More clinics in Florence
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