Childbirth Unit | Florence, AL - North Alabama Medical Center
OB-GYN • Florence, AL
Ratings by platform
- HealthLuminate / HCAHPS Data: 57% of patients definitely recommend the hospital (N/A)
- U.S. News & World Report (Patient Experience Score): 2 out of 5 (N/A)
What patients say
Patients praise
- Availability of specialized facilities such as HOPE Suite Delivery Rooms for natural births
- Some instances of individual nurses providing compassionate care
- Access to childbirth education classes
Common complaints
- Reports of poor communication between staff and patients
- Concerns regarding cleanliness and hospital environment maintenance
- Allegations of neglect and slow responsiveness of the care team
- Dissatisfaction with billing and administrative follow-up
In patients' words
"Communication was almost nonexistent... No family should have to worry whether their loved one is being monitored, cared for, or even noticed while in the hospital."
— LocalityBiz Review"From the time we entered we had such a positive experience at North. His comforting bedside manner and knowledge is an asset to your facility."
— Yelp ReviewMore clinics in Florence
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