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Sun Life Family Health Center- Florence Clinic

Community Health Center • Florence, AZ

★★★★☆4.4/5774 reviews across 1 platform

Ratings by platform

  • Birdeye: 4.4/5 (774 reviews)

What patients say

Patients praise

  • helpful and friendly nursing staff in some instances
  • accessible care for those without insurance
  • knowledgeable and respectful providers reported by some patients

Common complaints

  • long wait times for appointments
  • reports of poor communication or unresponsiveness from staff/providers
  • inaccessibility of the facility (e.g., stairs without a ramp)

In patients' words

"The nursing staff in the front helped me out well, laughed with me to calm me down and explained everything to me. The nurse practitioner was even better... Very respectful and knowledgeable."

— Birdeye review for Sun Life Family Health Center

"This place is horrible. I've been waiting to be seen for over an hour. What's the purpose of making an appointment, when people who walk in... are seen within minutes!!!"

— Birdeye review for Sun Life Family Health Center

"The building itself is old and awkward. No ramp to get in, just stairs. I found that very odd for a hospital- maybe even illegal."

— Yelp review for Sun Life Health, Florence

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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