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Urgent Care Northern Arizona Healthcare - Woodlands - Flagstaff, AZ logo

Urgent Care Northern Arizona Healthcare - Woodlands - Flagstaff, AZ

Urgent Care • Flagstaff, AZ

★★★☆☆3.0/544 reviews across 1 platforms

Ratings by platform

  • Yahoo Local/Apple Maps (aggregated): 3.0/5 (44 reviews)

What patients say

Patients praise

  • Friendly front desk and nursing staff
  • Convenient location near NAU
  • Prompt service and short wait times in some instances
  • Quality of medical care provided by some clinicians

Common complaints

  • Issues with insurance coverage (out-of-network status for some plans)
  • Complaints regarding lack of empathy or compassion from providers
  • Billing and customer service concerns
  • Reports of being turned away for specific medical needs

In patients' words

"The front desk staff and nurse were extremely friendly and we had no wait time. However, the provider we saw lacked empathy and overall compassion. My daughter left in tears. We will not be back."

— Yelp/MapQuest review

"At this time, our Urgent Care locations are out-of-network for patients insured by Blue Cross Blue Shield, Banner and Multiplan. This is outside of our control, and we understand this may be frustrating."

— Northern Arizona Healthcare Official Website

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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