NextCare Urgent Care, Flagstaff (N Humphreys St)
Urgent Care • Flagstaff, AZ
Ratings by platform
- Yelp: 2.2 out of 5 stars (based on 120 reviews on Yelp) (120)
What patients say
Patients praise
- Professional, friendly, and skillful medical providers in some cases
- Convenient location and extended operating hours compared to other local options
- Efficient service and quick check-in for some patients
- Clean environment
Common complaints
- Long waiting times, even with online check-in appointments
- Perceived dismissiveness or lack of urgency from staff and providers
- Concerns regarding clinical thoroughness and accuracy of diagnoses
- Unprofessional customer service from some front desk personnel
- Limited diagnostic capabilities (e.g., absence of certain imaging services)
In patients' words
"I knew the place sucked already from previous visits. I only went here so I didn't have to wait in the ER for hours, but I should've done that. I waited over an hour (already had an appointment..."
— MapQuest / Yelp review by Jenna J."The front desk lady is the worst receptionist I've seen, extremely dismissive and acted like it was painful to do her job. She should be fired."
— MapQuest / Yelp review by Mary C."Khadga Limbu, MD and nurse practitioners Samuel Constant Small, are skillful, friendly, honest and efficient."
— Yelp review highlightsMore clinics in Flagstaff
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