Primary Care Providers in Flagstaff, AZ Family Medicine & Primary ...

Patients praise

• Compassionate and attentive bedside manner reported for many individual providers
• Patients value providers who listen actively and educate them on their health
• Effective care coordination and success in managing chronic conditions (e.g., diabetes) reported at several clinics
• High overall satisfaction scores for many specific MDs, DOs, and NPs in Northern Arizona Healthcare and independent clinics

Common complaints

• Concerns about staff turnover and front office professionalism
• Difficulty with scheduling, phone responsiveness, and prescription refills
• Fragmented care or perceived lack of continuity when doctors leave or change
• Specific complaints regarding bedside manner or perceived dismissiveness in some group practices