Flagstaff Family Care Clinic | Flagstaff, Family Doctor
Family Medicine • Flagstaff, AZ
Ratings by platform
- Birdeye (Apricus Medical Group - Flagstaff Family Care Fourth Street): 4.4 out of 5 stars (112 reviews)
- Yelp (MapQuest feed): 2.0 out of 5 stars (32 reviews)
What patients say
Patients praise
- Convenient extended hours and online scheduling options
- On-site laboratory services for bloodwork
- Some patients report positive experiences with specific providers or helpful staff members
Common complaints
- Poor administrative responsiveness and difficulty reaching the office by phone
- Concerns regarding changes in management/ownership (Apricus/Optum transitions) leading to lower quality of care
- Inconsistency and lack of continuity in care due to frequent staff and provider turnover
- Reports of dismissive or rude interactions with medical staff
In patients' words
"This practice used to be pretty good but when Apricus took over it got worse. Now Optum has taken over and it sucks. You can't talk to anyone in this office directly, messages online aren't..."
— Yelp/MapQuest Reviewer"The staff is very diligent at getting in referrals and following up on patients care. Very well run office. Doctor was very nice, listened and honest. Overall very happy with the level of care of both the front office staff and the doctors."
— Birdeye Reviewer"Flagstaff Family Care Clinic in Flagstaff, AZ is frequently recommended as a go-to primary care physician option for overall healthcare. Neighbors highlight a wonderful group of providers and describe the medical professionals there as great."
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