Meriter - Fitchburg Clinic - UnityPoint Health
Pediatrics • Fitchburg, WI
Ratings by platform
- Birdeye/Google: 3.3 out of 5 stars (28 reviews (via Birdeye/Google))
What patients say
Patients praise
- Welcoming and professional atmosphere for some patients
- Positive interactions with certain medical staff members
Common complaints
- Billing issues and unexpected charges for office visits or labs
- Reports of rude or unprofessional receptionist/administrative staff interactions
- Difficulties in getting doctors to respond to messages or follow up on requests
- Perceived lack of attentiveness from certain healthcare providers
In patients' words
"She was then charged without being told for an “office visit” that was “outside the bounds of a normal physical” which she has to pay out of pocket. To charge someone for a brief talk when she was not treated for anything is ridiculous."
— Birdeye Review"The receptionist was rude on the phone... I get to the appointment and the receptionist was also rude and standoffish in person... Dr. Wilson is a nice man, however his attention to the needs and convenience of his patients is poor, and his staff is the complete opposite of kind and welcoming."
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