Lake Region Healthcare - Fergus Falls Main Clinic
Medical Group Practice • Fergus Falls, MN
Ratings by platform
- US News & World Report: 4 out of 5 stars (overall patient experience) (N/A (US News survey-based))
- Healthgrades: 74% to 81% (specific patient metrics) (N/A)
- Birdeye / Google: 2.5 out of 5 stars (13 reviews)
What patients say
Patients praise
- Highly rated communication with doctors and nurses
- Staff perceived as helpful, kind, and responsive in clinical settings
- Positive patient experience awards and high recommendation rates in formal surveys
Common complaints
- Concerns regarding billing processes and communication from the billing department
- Reports of long wait times in the emergency room
- Frustration regarding staff management decisions and provider changes
In patients' words
"Ashley and Kayla were the absolute best! Super kind and helped me pass a larger kidney stone. They were super helpful in explaining everything and calming my anxiety throughout the whole process."
— Birdeye user review"While I love the doctor, nurses and the medical care I receive at lake region health care, getting my bill figured out is a totally different matter."
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