Lake Region Healthcare - Main Listing/ Hospital
Medical Group Practice • Fergus Falls, MN
Ratings by platform
- CMS HCAHPS / Momentary Labs: 4 out of 5 stars (based on 356 patient surveys) (356 surveys (HCAHPS))
- Birdeye (Emergency Room specific): 2.5 out of 5 stars (13 reviews)
- Birdeye (Health & Wellness Hub): 4.7 out of 5 stars (50 reviews)
What patients say
Patients praise
- Strong nurse communication
- Effective doctor communication
- Professional and personable primary care staff
- Positive outcomes in specific emergency procedures
Common complaints
- Long wait times in emergency department
- Dissatisfaction with responsiveness in emergency care
In patients' words
"Ashley and Kayla were the absolute best! Super kind and helped me pass a larger kidney stone. They were super helpful in explaining everything and calming my anxiety throughout the whole process."
— Birdeye review (ER)"First off if I could give 0 stars I would... we are full it will be a couple of hrs."
— Birdeye review (ER)"My experience with my primary care physician is always top notch. He is professional, personable, on the ball and knows his stuff."
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