Lake Region Healthcare Fergus Falls Clinic
Medical Group Practice • Fergus Falls, MN
Ratings by platform
- U.S. News & World Report: 4 out of 5 stars (overall patient experience) (Not explicitly stated, based on aggregated survey data)
- Healthgrades: 81% of patients recommend; 9% higher than national average (Not explicitly stated, based on aggregated survey data)
- Birdeye (Emergency Room specifically): 2.5 out of 5 stars (13 reviews)
What patients say
Patients praise
- High patient satisfaction scores regarding communication with doctors and nurses
- Good staff responsiveness and helpfulness during acute care experiences
- High willingness to recommend the hospital to others
Common complaints
- Billing and insurance communication difficulties
- Long wait times in the emergency department
- Concerns regarding bedside manner and physician trust in specialized departments like psychiatry
In patients' words
"Ashley and Kayla were the absolute best! Super kind and helped me pass a larger kidney stone. They were super helpful in explaining everything and calming my anxiety throughout the whole process."
— Birdeye review"While I love the doctor, nurses and the medical care I receive at lake region health care, getting my bill figured out is a totally different matter. For over two months I am struggling to get a concrete answer of what I owe."
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