Franciscan Medical Clinic - Federal Way in Federal Way , WA | VMFH
Primary Care • Federal Way, WA
Ratings by platform
- Vivian Health: 4.0/5.0 (6 reviews)
- Puget Sound Consumers' Checkbook: Not specified (various metrics reported) (9 ratings)
- WA Healthcare Compare: 2 stars out of 3
What patients say
Patients praise
- Many providers are highly regarded for being attentive, professional, knowledgeable, and caring
- Patients appreciate providers who take time to listen and explain treatments clearly
- Some long-term patients report consistent positive experiences with the staff and doctors over many years
- Ease of navigation and professional atmosphere at the facility
Common complaints
- High call volumes and long wait times on the phone
- Administrative challenges and lack of staff organization
- Reports of systemic issues or negative experiences, including isolated serious claims of discrimination
- Feeling that the management focus on efficiency may detract from personalized care or lead to excessive referrals
In patients' words
"NP Thomas is the best. She's been my mother's provider since 2015. I went to an appointment with her and was so impressed I changed my insurance to something they accepted just so I could see NP Thomas."
— Loc8NearMe Review"Dr, khan is a very thorough doctor and is very efficient in his diagnostic determinations he is clean and friendly and very concerned about his patients."
— Doctor.com Review"Experiencing high call volumes & long waits on phone/in VM clinics. We apologize for the delays."
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