Franciscan Medical Clinic - Federal Way in Federal Way , WA | VMFH
Geriatric Medicine • Federal Way, WA
Ratings by platform
- Vitals, Healthgrades, and Puget Sound Consumers' Checkbook: Various providers at the practice maintain individual ratings often ranging from 3.4 to 4.9 out of 5 stars (Multiple providers have dozens of ratings, though aggregate clinic-level review counts are fragmented across platforms)
What patients say
Patients praise
- Specific providers praised for professionalism, attentiveness, and strong diagnostic skills
- Patients reporting long-term positive relationships with clinic staff and doctors
- Accessibility and ease of navigation for some at certain locations
- Some patients feel heard and cared for by compassionate staff members
Common complaints
- Administrative issues including scheduling errors and cancellations without notice
- Frustrations with billing processes and perceived overcharging
- Difficulty reaching the clinic via phone or incorrect contact information listed online
- Strict, inflexible attendance policies for late arrivals
- Some patients feel doctors are rushed, dismissive, or ineffective in their treatments
In patients' words
"NP Thomas is the best. She's been my mother's provider since 2015... I changed my insurance to something they accepted just so I could see NP Thomas."
— Loc8NearMe Review"I arrived only 10 minutes late to my appointment... was told by the reception that I could not be signed in... I feel that this situation could have been handled more reasonably."
— LocalityBiz Review"Absolutely horrible clinic... You basically go in there, they dont listen to you, youre handed a prescription and they kick you out."
— Medicals-Health.com ReviewMore clinics in Federal Way
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